Industrial Management & Data Systems
, 2020
, 120
(5)
, 863-882
SSCIABDC-A
Abstract
The purpose of this study was to examine how firms' corporate social responsibility (CSR) strategies affect their innovation performance via two mediating variables, employee involvement and supplier collaboration, and compare how this mechanism works in the service and manufacturing industries. By analyzing and validating the direct and indirect effects of CSR on innovation performance in both the service and manufacturing industries, this study addressed the strategic benefit of CSR and extended research focused on the financial benefits of CSR. Therefore, its findings contribute to our understanding of sustainability and innovation issues. From a theoretical perspective, this study extended the RBV, SDL and stakeholder theory to the context of the CSR-innovation relationship, and showed that firms could align CSR and innovation initiatives to achieve strategic synergy. It also revealed the similarities and differences between service and manufacturing firms regarding the mechanism through which CSR affects innovation.
Keyword
Corporate social responsibility
;
Service innovation
;
Manufacturing innovation
;
Resource-based view
;
Service-dominant logic
;
Stakeholder theory
Journal of the Academy of Marketing Science
, 2020
(48)
, 966-986
SSCIScopusABDC-A*
Abstract
This paper investigates whether and how emerging markets reward firms’ corporate social responsibility (CSR) performance. We focus on the socially responsible investment (SRI) index, which lists the top CSR performers and serves as a tool to help investors make investment decisions based on financial and social criteria. We empirically test the financial market responses to the announcements of pioneering SRI indices recently launched in Brazil, China, and South Africa. We find that inclusion on an SRI index in these markets is associated with positive abnormal returns. However, inclusion on an SRI index does not benefit all firms equally: the positive financial response is strengthened by R&D expenditures but weakened by advertising expenditures; it is stronger for firms that have expanded globally to developing countries than those to developed countries.
Rajendra Srivastava and V. Kumar served as Special Issue Guest Editors for this article.
Keyword
Corporate social responsibility
;
Emerging markets
;
Event study
;
Socially responsible investment index