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Total : 3

  • 1

    The antecedents and consequences of being envied by coworkers: An investigation from the victim perspective

    Ye, YijiaoLyu, YijingKwan, Ho KwongChen, XingwenCheng, Xuan-Mei

    International Journal of Hospitality Management , 2021 , 94

    SSCI ABDC-A*

  • 2

    Fuel the service fire The effect of leader humor on frontline hospitality employees' service performance and proactive customer service performance

    Wu, Long-ZengYe, YijiaoCheng, Xuan-MeiKwan, Ho KwongLyu, Yijing

    International Journal of Contemporary Hospitality Management , 2020 , 32 (5) , 1755-1773

    Scopus ABDC-A

  • 3

    Family ostracism and proactive customer service performance: An explanation from conservation of resources theory

    Ye, YijiaoZhu, HongChen, YuanyiKwan, Ho KwongLyu, Yijing

    Asia Pacific Journal of Management , 2019 (First Online)

    Scopus ABDC-A

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